Quan Yuan

@ 2019 ALL RIGHTS RESERVED. QUAN YUAN

Hello!

With over 15 years of product design leadership experience, I specialize in creating user-centered solutions that align seamlessly with business goals — increasingly leveraging AI to accelerate design exploration and ship smarter products. I excel at leading cross-functional teams, mentoring designers, and partnering with stakeholders to deliver meaningful, high-impact product experiences.

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WORKING EXPERIENCE

Senior Product Designer @ Zillow, Seattle

May 2022 – Present

Lead design for Zillow's newest consumer-facing products, from early concepting through launch and scale — including Zillow's document transition platform and, most recently, its first embedded Homeowners Insurance experience. Increasingly use AI tools — including Claude and Replit for rapid prototyping and research synthesis — to compress the path from idea to validated design and unblock research before engineering resources are available.

  • Designed Zillow's first embedded Homeowners Insurance (HOI) experience from scratch — a zero-friction quote flow, native purchase experience, and a suite of ingress entry points across the app.
  • Lead design to Zillow Pro document management, enhancing how agents and admins manage, sign, and share documents within the platform, including a document intelligence feature that uses AI to help agents and admins quickly classify, organize, and prepare documents.
  • Drove research-informed iteration across 5 usability studies, uncovering and closing a "confidence gap" between ease-of-use and purchase confidence through side-by-side coverage comparison, carrier trust signals, and a redesigned payment flow.
  • Shipped the HOI MVP in Arizona (Dec 2025), scaled to 44 states within six months, added a second carrier, and grew quote volume 77% month-over-month while improving quote-to-bind rate from 1.8% to 4.5%.
  • Led design for Zillow's document transition platform "zDocs," delivering Calculated Fields, conditional logic, and an improved uploader experience — guided by usability testing and real user feedback.
  • Created the zDocs Design Library — reusable components and team guidelines — improving design efficiency and consistency across the organization.
  • Designed and launched Follow Up Boss Automations 2.0, including the Getting Started and Template Library experiences, to increase adoption and clarity for real estate teams building automated workflows.
  • Designed native experiences for Agent Finder, improving agent visibility and lead connection through Zillow's mobile app.
  • Contributed new components to the Zillow Pro design system, extending shared patterns for use across the broader design team.
  • Partner closely with PM, engineering, research, and carrier teams (Toggle/Allstate) — driving alignment through design reviews, fit-and-finish walkthroughs, and documentation.

UX Designer @ WatchGuard Technologies, Seattle

Jan 2020 – May 2022

As the Access Point Cloud product lead designer, I collaborated with product and engineering teams to enhance user experience and design consistency across WatchGuard’s cloud platform. The goal was to deliver a user-centered experience that provides data visibility and threat reporting tools to help security professionals respond quickly and set effective network policies.

  • Led end-to-end design for cloud-based access point management and shared configuration workflows.
  • Designed dashboards and visualizations to highlight network trends and threats.
  • Contributed to the WatchGuard Cloud design system to improve cross-product consistency.

UX/UI Designer @ Allied Telesis, Bothell

Jun 2018 – Jan 2020

Involved in all aspects of designing and developing both online and offl ine products. Provided UX strategic direction and intuitive design solutions to help the marketing team meet business goals.

  • Designed and maintained corporate websites and digital assets for Allied Telesis and Envigilant Systems.
  • Developed design systems for web and email campaigns, improving consistency across platforms.
  • Led marketing design efforts for events, print collateral, and branding.

UX Designer @ Global Phoenix, New York

Jul 2011 – Jun 2018

Led a design team in the online and print marketing division. Delivered comprehensive marketing design solutions for trade shows, CES events, and corporate websites.

  • Directed design for company branding, product promotions, and digital presence.
  • Produced event posters, logos, and motion graphics for electronics product launches.